Refunds and Cancellation

APPLAUSE FOR THOUGHT CIC

REFUNDS AND CANCELLATIONS POLICY

Who we are

Name: Applause for thought CIC

Date last reviewed: 28th October 2026

We appreciate that life stuff happens and on top of that what a career in the arts can mean for last minute schedule changes. That is why we always aim to work with you when it comes to refunds and cancellations with openness, transparency and empathy.

Mental Health First Aid England Courses & Compassionate Mind Training

We are able to offer full refunds for cancellations made up to 3 weeks before the course start date. If you need to cancel within 3 weeks of the course start date, please reach out to us on info@applauseforthought.co.uk to discuss options.

121 sessions with Practitioners on our Directory

We act only as a signposting directory, please see or ask for their own individual refund and cancellation policies for details. As these practitioners operate independently, their terms may vary.

Free Community Sessions or 121 Support when part of Organisational Support

We kindly ask that you give us as much notice as possible when cancelling your spot on one of our free community group sessions or a 121 check-in via your organisation. As these sessions are free - giving notice helps us open up spots to others who may benefit – thank you!

Talks and Workshops

We can offer a full refund up to 30 days before the event, a 50% refund up to 14 days before, and unfortunately no refund for cancellations within 14 days. If you’ve missed these windows, please still get in touch at info@applauseforthought.co.uk to discuss options