Front of house and theatres

Supporting theatres in caring for their staff and audiences during content-heavy productions involves a multifaceted approach. This can be achieved by designing tailored support resources that address specific production themes, coupled with comprehensive training for staff on managing potential distress.

Implementing a clear distress procedure ensures that everyone knows how to respond in sensitive situations, while offering group sessions can facilitate open dialogue about conflict management and anticipatory anxiety for example. Training your staff as mental health first aiders provides the infrastructure and skills for both audience members and employees to feel empowered to ask and receive support.

By aligning these strategies with the unique needs of each production, theatres can create a safer, more supportive environment for both their performers and audiences, ultimately enhancing the overall experience.

Some of the theatres and organisations we have worked with to support front of house staff as well as individuals in the organisation include:

What we can offer…

Bespoke Distress Procedure

In today's performing arts, audience and staff well-being is essential. We can create a tailored distress procedure by identifying signals, establishing communication, and offering support resources. Proactive measures and staff training enhance safety and the audience experience.

Mental Health Training

Training theatre staff in mental health is vital for a positive environment. The high-pressure theatre setting necessitates staff ability to identify and address mental health issues. This fosters empathy, benefiting both employees and audiences, and improves staff retention and performance. Prioritising mental health training strengthens the theatre community.

Mental Health Risk Assessments

Mental health risk assessments are crucial for theatre staff to identify stressors in high-pressure settings. These assessments support employee wellbeing, creating a safe environment for staff and audiences. Prioritising mental health fosters resilience and improves job satisfaction.

Ongoing support

Regular drop-ins for audience participation and feedback are vital for maintaining relationships during the show. Incorporating mental health check-ins fosters support, allowing participants to share their feelings. Designated moments for dialogue ensure everyone feels valued and connected.

Group Sessions

Our group sessions are tailored to the productions needs. A group session on the distress procedure promotes understanding and adherence, helping participants navigate emotional challenges. Discussing anticipatory anxiety or conflict management allows members to share strategies and build support.

Resource Packs

We can create a resource pack for your staff with tailored support strategies. It will include helplines, mental health resources, and practical tips for managing workplace stress and wellbeing, fostering a supportive environment for seeking help.

Let’s work together

If you’d like to discuss working together please fill out the form below or alternatively email info@applauseforthought.co,uk

We’ve supported front of house teams for the following productions…

  • People, Places, Things (Trafalgar Theatre)

  • A Little Life (The Harold Pinter, The Savoy and Richmond)

  • Titus Andronicus (RSC, Swan Theatre)

  • The Duchess [of Malfi] (Trafalgar Theatre)

  • The Years (Harold Pinter Theatre)

  • Next to Normal (Donmar and Wyndhams Theatre)

  • When It Happens To You (Park Theatre)